Why So Much Training Bounces off of People

May 29, 2018 — Posted by Al Shalloway
People learn best by doing.
They also often don't like to admit they need the training - so expect some resistance. And even if they admit they need it, their time is valuable. So make it engaging.
 
People don't like theory, they like to know what to do. So even good things like INVEST and SMART stories often bounce off. Those are concepts, not the actual doing. Writing stories that don't originate from the team's backlog are also abstract. 
Devs are motivated, they want to add value to customers. So don't expect them to get excited about ceremonies.
 
Solving this challenges first requires to understand that there is a distinction between Scrum (a framework within which work needs to get done) and the work itself. If people are taught how to do their work in a course by actually doing their work, it will stick better. Otherwise people will give it a shot, but eventually fall back to old habits.
It's hard enough to teach new habits when they are easier. It's almost impossible when they start out with difficulty.
Bringing in outside coaches after the training will help. But better to start with the right training & grow your own coaches with an on-the-job training and support system.
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About the author | Al Shalloway

Al Shalloway is the founder and CEO of Net Objectives. With 45 years of experience, Al is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design. He helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas.



        

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