Create Clarity on What Represents Value for the Business and Its Customers

May 25, 2018 — Posted by Al Shalloway
What are you investing in?
 
Achieving alignment around business agility requires clarity about the strategy and initiatives of the business. In order to be able to make decisions about which ones of these are important, it must also be clear what the business is wanting to invest in. These will often be fairly unique to a business and will help people in the business decide which MBIs of the company’s initiatives are most important. 
 
For example, a financial company might focus on:
  1. Retaining assets (because they make money based on a percentage of assets)
  2. Improving customer experience
  3. Lowering costs
  4. Compliance
  5. Lowering risk
 
They might also include one for improving internal processes.
These become the basis for an organization’s strategic initiatives.
How many do you need? While you don’t have to have exactly four or five values for the business, that is often the right number.  They may not be equally important; however, once you have the five most important, you have at least 5/6ths of it. These areas of investment are just guides but create focus when decisions need to be made.
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About the author | Al Shalloway

Al Shalloway is the founder and CEO of Net Objectives. With 45 years of experience, Al is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design. He helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas.



        

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