Resources > The Irrational Side of Change Management

Mon, 07/20/2009 - 06:30 — alshall

The Irrational Side of Change Management

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Author(s)

Carolyn Aiken adn Scott Keller

Most change programs fail, but the odds of success can be greatly improved by taking into account nine counterintuitive insights about how employees interpret their environment and choose to act.

 

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