What if we treated our developers like we treat our customers?

June 9, 2018 — Posted by Al Shalloway
This is to people buying Agile training &/or coaching
 
A key aspect of Agile is respecting people. Yet, this is often lost when we get to Agile transitions-particularly Scrum. This is not a knock on Scrum, but rather how it is commonly trained & adopted. We often hear devs say:
  •  daily standups are a waste of time
  •  we're not getting any value out of our retrospections
  •  why do we have to <fill in the blank>?
 
A common reaction to this is that devs are not motivated or don't see the value. But imagine this for a minute. What if your customers said something like the following about your services?
  •  <something customers have to do to use your service> are a waste of time
  •  we're not getting any value out of <this aspect of your service>
  •  why do we have to <fill in the blank>?
 
Would you pay attention? Would you ask why they have that problem? Would you force training down their throats & make them pay for a coach to help them use your product?
 
So why don'y you do that with your staff? You are the Agile consultancy's client. You don't have to buy in to a service that your users (devs, ...) are having troubles with. There are many ways to adopt Agile. Find one your people will find effective.
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About the author | Al Shalloway

Al Shalloway is the founder and CEO of Net Objectives. With 45 years of experience, Al is an industry thought leader in Lean, Kanban, product portfolio management, Scrum and agile design. He helps companies transition to Lean and Agile methods enterprise-wide as well teaches courses in these areas.


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