As an experienced coach I have found it useful to tell people what to do when I see they are doing something wrong. However, one of my staff told me that asking questions was the key to proper coaching. While I wasn't sure he was right, I figured I would try it and see. I mean, "why not?" So, on my next engagement, I was determined to not tell anybody anything, but rather to merely ask questions. Here's what happened.
At a meeting, one of the people discussed a mistake in the build process, so, I started with a question: